Platforms
Platforms generally serve external users. A platform is more than a flat landing page with which you, for example, realize a specific campaign goal. A platform first of all offers content to inform the user correctly and completely. How extensive the information is on the platform, of course, depends on the complexity of the goal. Applying for a subsidy often entails more conditions than, for example, registering for an event. Ultimately, the goal of every platform is the same: to make it as easy as possible for the user to reach the end goal. Without unnecessary steps and barriers.
Portals
Aiwos realizes this type of websites for digital work processes. These portals are well secured and multifunctional, so that every workflow is possible. Consider these actions:
- Enter documents and log feedback on them
- Automated data enrichment of entered data
- Preparing communication tools, both online and offline
- Provide an overview of performed actions
- Alerting users that an action is required
Combination
Of course, the behavior of external users regularly triggers the workflows of internal users. That is why Aiwos regularly links these two websites together, so that manual actions are unnecessary and the error sensitivity decreases.